Terms of Service

Last Updated: November 29, 2025

These Terms of Service constitute an agreement (“Agreement”) between Ecom Circles LLC (“Company”) and the individual or entity (“Client”) purchasing, accessing, or using any Services. This Agreement is effective as of the earlier of: (1) the date the Company performs any Service for Client, or (2) the date Client accesses or uses the System (the “Effective Date”).

By accessing or using the System or Services, Client agrees to be bound by this Agreement.

1. Definitions

“Client Data” means data entered or transmitted through the System by or for Client.

“Disclaimer” means the Company’s Disclaimer posted at https://ecomcircles.com/disclaimer/

“Privacy Policy” means the Company’s Privacy Policy posted at https://ecomcircles.com/privacy-policy/

“System” means the Ecom Circles platform, tools, extensions, calculators, software, and related materials.

“User” means any user accessing the System under Client’s account.

“Matched Listing” means a product match from any marketplace to any supplier.

“Service” means any product or service offered by Company.

“2-Step” means the 2-Step Dropshipping Service.

“Warehouse Services” means fulfillment, storage, returns, kitting, or partner warehouse services.

“Shipping Services” means shipping operations through USPS, UPS, FedEx, or other carriers.

2. Use of the System

2.1 Access Rights. Company grants Client a nonexclusive, revocable license to access and use the System during the Term.

2.2 Incorporation of Policies. Client’s use of the System is subject to the Privacy Policy and Disclaimer.

2.3 Automated Ordering. The System may automatically purchase products on Client’s behalf using Client-provided supplier credentials. Automated ordering uptime is not guaranteed. Client assumes all risk.

2.4 Affiliate Links. Some System functionality may use affiliate links. All affiliate revenue belongs exclusively to Company.

Client accepts all risks related to interacting with third-party websites and releases Company from liability arising from third-party interactions, links, or services.

2.5 Tracking. Tracking information retrieved through the System may be inaccurate. Client releases Company from liabilities related to tracking errors.

2.6 Repricing. Repricing results, suggestions, or outputs may be inaccurate. Company is not liable for pricing errors or damages.

2.7 Listing Services. Company may list items on Client storefronts for additional fees.

2.8 Non-Company Warehouses. If Client uses any warehouse other than Company’s partner warehouses, Company is not liable for damages or losses.

3. Fees & Payments

3.1 Fees. Client shall pay Subscription Fees, Warehouse Fees, and any In-App Purchases. Late payments may incur 1.5% monthly interest.

3.2 No Refunds. All fees are non-refundable unless required by law.

3.3 Renewal & Cancellation. Subscriptions auto-renew until canceled. Suspension by Amazon or Walmart does not pause billing.

3.4 Warehouse Fees. Fulfillment, storage, returns, and shipping incur additional fees.

3.5 Disputes & Right of Offset. Company may halt shipments or liquidate Client inventory if:
– Client terminates
– Client opens a chargeback
– Client is unresponsive
– Client’s payment fails
– Company reasonably believes Client may default

3.6 Payment Failures. If payment fails for 5 days, Company may enforce rights including liquidation.

3.7 Pre-Payment. Company may require prepayment for any Service.

3.8 Client Liability. If Client uses Services for their own clients, Client remains fully liable for all fees.

4. Client Data & Privacy

4.1 Privacy Policy. Applies only to Company’s System, not third-party websites.

4.2 Risk of Exposure. Client assumes all risks of unauthorized data access.

4.3 Data Accuracy. Company is not responsible for Client-submitted data.

4.4 Data Deletion. Data may be erased if account is delinquent 30+ days.

4.5 Excluded Data. Client may not upload HIPAA, FERPA, GLBA, or other regulated data. Company provides no protections for such data.

4.6 Matched Listings. Accuracy, availability, and profitability are not guaranteed.

4.7 Aggregate Data. Company may use anonymized data for any lawful purpose.

5. Client Responsibilities

5.1 Acceptable Use. Client may not share login credentials, scrape the System, copy features, or build a competing product.

5.2 Security. Client must protect access credentials.

5.3 Compliance. Client agrees to follow all applicable laws.

5.4 No Chargebacks. Client agrees to contact support before initiating any dispute.

6. Intellectual Property

6.1 System Ownership. Company retains all rights to the System.

6.2 Feedback. All feedback becomes Company property and is not confidential.

7. Warranties

7.1 Client Warranties. Client affirms legal capacity and the accuracy of all submitted information.

7.2 Disclaimer of Warranties. THE SYSTEM IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.

Client acknowledges the System may be used in ways that violate Amazon, Walmart, or other marketplace policies. Client assumes full responsibility for compliance.

8. Limitation of Liability

8.1 Excluded Damages. Company is not liable for loss of profits, business interruption, or any indirect, incidental, special, or punitive damages.

8.2 Scope. These limitations apply regardless of the form of action, foreseeability, or alleged failure of essential purpose.

8.3 Marketplaces. Amazon, Walmart, and other platforms act independently. Company is not responsible for suspensions, penalties, IP claims, or enforcement actions. Client must pay all outstanding fees regardless of marketplace actions.

9. Miscellaneous

9.1 Independent Contractors. The parties are independent contractors.

9.2 Notices. Notices to Client may be sent via email. Notices to Company must be sent to support@ecomcircles.com.

9.3 Force Majeure. Neither party is liable for delays caused by events beyond their control.

9.4 Assignment. Client may not assign this Agreement without Company consent. Company may assign freely.

9.5 Severability. Invalid provisions are modified or removed without affecting the rest of the Agreement.

9.6 No Waiver. Failure to enforce any term is not a waiver.

9.7 Governing Law. Governed by Michigan law. Venue is in Ingham County, Michigan.

9.8 Conflicts. This Agreement overrides conflicting online policies.

9.9 Export Laws. Client agrees not to violate U.S. export laws.

9.10 Entire Agreement. This Agreement supersedes all prior agreements.

9.11 Amendments. Except as allowed below, amendments require written agreement.

9.12 Counterparts. If signed offline, counterparts form one document.

9.13 Construction. No presumption is made against either party as drafter.

9.14 Changes by Posting. Company may amend this Agreement by posting a revised version. Changes take effect 30 days after posting unless Client rejects in writing. Continued use constitutes acceptance.