An Amazon account suspension or termination hits hard. Your inventory goes offline. Revenue stops immediately. And Amazon's appeal process is opaque, slow, and gives you no committed turnaround to plan around. Ecom Circles manages your case from the notice through to Amazon's decision, and the appeal casework is handled by specialist reinstatement partners who do this full time. A suspension is usually a policy problem you can evidence your way out of. A termination is harder — Amazon treats it as permanent, and it is sometimes possible to get one overturned, not always. $3,500 flat fee, quoted before you commit, after we've looked at your notice and told you what we honestly think.
Our Reinstatement Process
1. Case Intake
You send us the suspension notice, your account history, and anything Amazon has already told you. Getting this together is usually the slowest stage of the whole process.
2. Root Cause Investigation
Our appeal partners dig into your account data: sales metrics, customer feedback, product catalog, pricing patterns.
3. Plan of Action Development
We draft your Plan of Action. It includes accountability, root cause analysis, and corrective steps.
4. You Submit the Appeal
The appeal goes in from your own Seller Central account — our appeal partners prepare cases, they don't submit or correspond with Amazon on your behalf. We give you the finished POA and supporting documents, tell you exactly where and when to submit, and read Amazon's response with you.
5. Escalation Strategy
If rejected, we reassess and escalate — attorney involvement where it's warranted, Account Management channels, or another angle on the same facts.
6. Reinstatement & Prevention
Once reinstated, we work with you on preventing future suspensions.
Pricing & What's Included
$3,500 Flat Fee
- Investigation & root cause analysis
- Plan of Action drafting
- Supporting documentation prepared for your specific case
- Guidance on submitting the appeal through your own Seller Central account
- Reassessment and escalation if the first appeal is rejected
- Post-reinstatement prevention setup
After Reinstatement: Staying Suspended-Free
Once your Amazon account is back online, the last thing you want is another suspension. Our Amazon management service monitors your account for compliance risks, manages customer feedback, and handles refunds and returns, so the problems that trigger suspensions get caught early rather than after the fact.
While your appeal is in progress, don't let your business stall. We can help you get approved on Walmartto maintain revenue during the reinstatement process. Selling across more than one channel means a suspension on one of them doesn't take the whole business offline.
Suspension FAQs
