Medallion Fulfillment & Logistics is one of the longest-running operators in this directory. Founded in 1994 by the Kent family, who started out of their garage, it has grown into a bi-coastal business across more than 32 years. It runs two warehouses: one in Chatsworth, California, near the Port of Los Angeles, and one in Franklin, Massachusetts, near Boston, covering both coasts. Its service list reaches beyond prep into back-office support: receiving, inspection, FNSKU labeling, polybagging, box content labels, returns, apparel and oversized handling, overseas container processing, cross-docking, customer service outsourcing with a toll-free 800-number, and even eBay store management, which few modern prep centers name. It also offers China importing. The center supports Amazon, eBay, Etsy, and TikTok Shop for wholesale and private label sellers, and holds a 3.8 Google rating across 8 reviews. It suits brands wanting an established partner, not just a prep room.
What sets them apart
- Founded in 1994 by the Kent family, starting operations out of the Kent family garage before growing into a bi-coastal operation - over 32 years in business.
- Operates two warehouse facilities: 20675 Nordhoff Street, Chatsworth, CA 91311 (near Port of Los Angeles) and 3 Fisher Street, Franklin, MA 02038 (near Boston).
- Offers eBay store management as an explicit named service - uncommon among modern prep centers.
- Includes overseas container processing and cross-docking as listed services, indicating capacity for import/freight receiving direct from containers.
- Provides customer service outsourcing with a toll-free 800-number arrangement as a value-add alongside fulfillment - positioning as a full back-office partner, not just a warehouse.
Services & channels
- Marketplaces
- Amazon FBA, TikTok Shop, eBay, Etsy
- Business models
- Wholesale, Private Label
- Specialized
- Apparel, Oversized / Bulky
- Value-add
- Storage & Warehousing, DTC Pick & Pack, Returns Processing, Freight / LTL Receiving, Importing (China)
- Locations
- Chatsworth, CA · Franklin, MA
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