Running orders across multiple channels is a nightmare. One login for Amazon. Another for Walmart. Another for your dropship supplier. By the time you’re done logging in, orders are aging and customers are waiting. Ecom Circles order management pulls every order from every channel into one unified inbox. Amazon, Walmart, and Mirakl orders side by side. One dashboard. One fulfillment workflow. One shipping portal.
Trusted by Multi-Channel Sellers
Order Management Features
One inbox. One workflow. All your orders, all your channels.
Unified Order Inbox
Amazon, Walmart, and Mirakl orders in one inbox. Sorted by date, channel, or status. See everything at a glance.
One Fulfillment Workflow
Process all orders from one place. Confirm fulfillment method, buy a label if needed, and move on. No switching between dashboards.
Buy Shipping Integration
Amazon Buy Shipping, Walmart Buy Shipping, and Ecom Circles Shipping, all in one interface. Choose carrier, print label, done.
Returns Management
Manage refunds, replacements, and returns from one dashboard. Process refunds faster. Improve customer satisfaction.
Order Tracking
Track every order from placement through delivery. Status updates sync automatically across all channels.
3PL & Warehouse Integration
Route orders to your warehouse or 3PL. Tracking syncs back automatically. Integrates with Amazon and Walmart buy shipping.
Inside the Unified Inbox
Every order from every connected channel lands in the same view. You see what came in, where it came from, what stage of fulfillment it's at, and what needs your attention.
Amazon, Walmart, or Mirakl, labeled at a glance
Complete order info in one card
Product names, quantities, variation info
Pending, processing, shipped, delivered, returned, refunded — standardized across platforms
New, being checked, processed, shipped, completed
FBA, FBM, WFS, or dropship
Fulfillment types we handle
Sort by status, date, marketplace, or fulfillment type — find what needs to ship today, what’s stuck waiting on a label, or what came back as a return.
Amazon handles warehousing and shipping. Order status flows back to you.
You pick, pack, and ship. Buy a label from the order detail page.
Walmart handles fulfillment from your inventory.
Supplier ships directly to the customer. The order stays visible until tracking arrives.
Built for Teams Coordinating Real Operations
Solo sellers can run order management alone. Teams need it — role-based access, manual orders, notes, issue flags, per-order economics, buy shipping, and warehouse routing, all in one system.
Role-Based Team Access
Add team members with specific roles so the right people see the right information. Admins get full access to orders, settings, financial data, and team management; managers handle fulfillment and shipping with limited financial access; warehouse staff see assigned orders and fulfillment status but no pricing or deletion; read-only members view orders and reports. Warehouse staff don't see margin data, pickers don't need customer emails — everyone sees what matters to their job.
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Why Order Management Matters
Multi-channel order chaos slows fulfillment. Here's what one unified inbox changes for real sellers.
Multi-Channel Chaos = Slow Fulfillment
You receive 30 orders across 3 channels daily. Checking 3 different dashboards means orders get lost in the shuffle. Shipping is slow. Customers get angry.
Unified Management = Fast, Consistent Fulfillment
One order inbox. One fulfillment workflow. One shipping portal. Process orders from every channel without switching between dashboards.
Fast Shipping = Better Feedback = Higher Rankings
Faster shipping leads to happier customers, better feedback, and higher search rankings on Amazon and Walmart.
What Changes When You Unify Orders
Amazon, Walmart, and Mirakl orders in one inbox.
Buy labels from Amazon, Walmart, and third-party carriers without switching portals.
Every order from every channel, sorted by age and status.
Orders route to fulfillment, tracking syncs back automatically.
Handle complex orders including Walmart multi-quantity via API.
Who Order Management Is For
Order management pays off most when you're juggling channels, teams, and fulfillment partners.
Multi-marketplace sellers
If you sell on Amazon and Walmart (and increasingly Mirakl), the cost of switching between order systems compounds with every shipment. One inbox kills that overhead.
Teams with specialized roles
Packer, shipper, warehouse staff, customer service, account manager. Each person needs visibility into the orders they touch and nothing more. Role-based access keeps everyone focused.
Sellers using a 3PL or warehouse
Your logistics partner needs to see your orders, acknowledge them, and update tracking. Ecom Circles connects the same order data to your warehouse so handoffs stop being email threads.
Sellers managing COGS per order
When margins matter, per-order accuracy beats blanket estimates. Edit COGS, fees, and shipping cost on every order so your reporting reflects what actually happened.
Order Management in Your Workflow
Orders are the engine of your business. Sync with inventory to prevent overselling, then integrate with order management included to manage orders from both Amazon and Walmart seamlessly. Expand to multi-marketplace operations by managing orders from every channel in one place.
For sellers using fulfillment partners, manage orders from both Amazon and Walmart, then integrate with warehouse services or use our built-in 3PL integration to route orders for fulfillment.
Loved by eCommerce Sellers Worldwide
See how real sellers ship faster and keep customers happy with Ecom Circles.
Pulling every Amazon and Walmart order into one inbox changed how fast we ship. No more logging into three dashboards before a single label gets bought.
There's no way we could have brought in almost $45k in profit over Black Friday / Cyber Monday weekend without it.
It's the best software I've used. It makes it easy to scale while making sure nothing falls through the cracks.
Common Questions