When you pack orders yourself, your sales are capped by the hours you can stand at a table, and a busy week means late shipments. A pick and pack warehouse takes that work: your stock sits on our shelves, each order is picked, packed and shipped for you, and you spend the time on sourcing and listing.
What Is Pick and Pack?
Pick and pack is the warehouse work that turns an online order into a shipped parcel: a picker pulls each item on the order from its shelf location, a packer checks it, boxes it and labels it, and the carrier collects it. Pick and pack services hand that whole step to a fulfillment warehouse.
Pick and pack (some sellers say pack and pick) in a warehouse comes down to two jobs. Picking is finding the right item in the right quantity: a picker works from a pick list, either one order at a time or a batch of orders in one walk of the aisles. Packing is getting it to the buyer intact: the right-size box, fill so nothing moves, the packing slip and the shipping label.
Mistakes at either step cost you twice. A wrong item means a return, a replacement and an unhappy buyer; a badly packed one means a damage claim. That is why the steps before picking matter: a pick is only as accurate as the check-in that put the stock on the shelf.
What Are the Steps of Order Fulfillment?
Order fulfillment runs in six steps: receive the inventory, store it in a set shelf location, pick the items on each order, pack and label the parcel, ship it with the carrier, and process any return that comes back. Pick and pack covers the middle of that chain, from the order to the carrier.
- 1
Receive
Send the PO before the truck ships. We check the delivery against it and mark each item sellable or damaged, so you can file supplier claims while the window is still open.
- 2
Store
Checked-in stock goes to its shelf location. When we check stock in, it syncs to your Ecom Circles software automatically.
- 3
Pick
Your Amazon and Walmart orders route from your Ecom Circles dashboard to our warehouse, and we pull each item on the order.
- 4
Pack
We box and label the order. Label processing is included in the 3PL parcel order price.
- 5
Ship
The carrier collects the parcel and tracking syncs back. Amazon and Walmart buy shipping is built in.
- 6
Returns
Customers can return to our warehouse. We inspect each return and restock or dispose of it based on condition.
Returns have their own page: returns management. Products that are sold as a kit or multi-pack are built and labeled first through kitting and bundling.
How Much Does Pick and Pack Cost?
For 3PL clients, a parcel order is $3.00 with label processing included, and each additional item in the same order is $0.60. FBM order fulfillment for 2-step dropshipping clients is $3 per order. No setup fee for prep, returns and 2-step clients; 3PL clients pay a one-time $650 setup fee.
Every service is deducted from your balance as it happens and itemized in your account. Receiving, storage and every other 3PL line are on the 3PL pricing page.
Can a Warehouse Ship My Amazon FBM Orders?
Yes. With FBM (fulfilled by merchant), Amazon leaves shipping to you, and a warehouse can do it for you. At Ecom Circles, your Amazon and Walmart orders route from your Ecom Circles dashboard to our warehouse, we pick, pack and ship them, and tracking syncs back. A single-item FBM order is $3 for 3PL and 2-step dropshipping clients.
FBM keeps the order on your side of Amazon, so the same stock on our shelf can fill your Walmart orders too. For the products you do send into Amazon, our FBA prep service preps and ships them in. Sourcing from suppliers who ship to us first? That is two-step dropshipping. Running FBA and FBM side by side? Our Amazon 3PL service covers both from one warehouse.
Why Sellers Use Our Warehouse
Our warehouses run on the same Ecom Circles software you list and reprice with, so the order, the stock and the bill all live in one place.
Check-in you can act on
Send the PO before the truck ships. We check against it and mark each item sellable or damaged, so you can file supplier claims while the window is still open.
Orders and stock in one dashboard
Inventory, check-ins, condition, outbound orders and every charge, in the same Ecom Circles dashboard you use to list and reprice.
Itemized, pre-funded billing
Every service is deducted from your balance as it happens and itemized in your account. No surprise invoices.
Sell from anywhere in the US
You don't need to be near a warehouse. Have your suppliers ship to us from wherever they are.