What an Ecommerce Virtual Assistant Should Do
Sellers hire an ecommerce virtual assistant to stop doing the same store jobs every day: buying orders from suppliers, copying tracking numbers, updating stock and prices, checking for late orders and reading account health. The work is simple but it never stops, and it multiplies with every marketplace you add.
A virtual assistant for ecommerce run by AI agents does those jobs around the clock and the same way every time, on every store. When something needs judgment, the agent flags it to an Ecom Circles person instead of guessing.
What the Agents Do, What a Person Does
The store jobs our agents run by code today, and the work that stays with a person.
- Buying Amazon-sourced orders within minutes and writing the purchase order
- Keeping purchase proof for every order
- Tracking in from the supplier and out to the marketplace
- Late and at-risk order alerts
- Account health reads on the storefronts our agents can read today
- Supplier stock and price feeds
- Returns handling on some marketplaces
- A problem list with a daily digest
- Checking the agents' work and handling what they flag
- Appeals and anything the marketplace asks a person to answer
- Ungating and brand approvals
- Finding and vetting new suppliers
- Anything an agent flags as outside its limits
Ecommerce Virtual Assistant Services by Marketplace
The same assistant and the same human check on each store.
Temu
Orders, tracking, returns and a compliance watch.
SHEIN
Orders, shipping labels and order watching.
All of them
One daily summary covering every store.
Start Small, Add Services as You Trust Them
The first services only watch. Services that act are switched on one at a time, each with its own limit.
These change nothing in your store.
Account health
The agent reads each storefront's health and performance pages and tells you what changed.
Listing health
Listings with errors, suppressed offers or missing details are found and put on a list to fix.
Daily summary
One short message a day: what ran, what it found, and what needs you.
Each one is switched on when you are ready, and each has its own limit.
Orders and tracking (limit: a spend budget)
Buys orders from your supplier, writes the purchase order and uploads tracking.
Repricing (limit: a price floor)
Moves prices on the Ecom Circles repricer, with a price floor you set.
Buyer messages (limit: your approval rules)
Reads buyer messages and drafts replies, sent inside the rules you agree.
Listings (limit: a daily cap)
Builds and fixes listings to a written checklist, checked by a person.
Sourcing (limit: a buying budget)
Feeds supplier stock and prices in and flags items worth buying.
Ecommerce Virtual Assistant Pricing
Included in AI Store Management, from $997 a month per marketplace store.
AI Store Management
From $997 a month per marketplace store
The AI ecommerce virtual assistant is part of the store plan.
- AI agents on each store around the clock
- An Ecom Circles person checking their work
- Your agent and our team in Slack
Want a human team to own an Amazon account end to end? See our done-for-you management. For both plans and their prices, see AI Store Management pricing. Every AI service is listed on AI Store Management.
More AI Services
AI Store Management
The whole service: every marketplace and every agent, priced per marketplace store.
See the service →AI Amazon Virtual Assistant
The daily Amazon seller tasks a virtual assistant would do, run by AI agents around the clock and checked by a person.
See the service →AI Amazon Listing Optimization
Listings built and fixed to a written checklist, with listing health watched every day.
See the service →AI Walmart Store Management
Orders, tracking, seller performance and repricing for your Walmart store, run by AI agents.
See the service →AI eBay Store Management
Orders, tracking, stock feeds and alerts for your eBay store, run by AI agents and checked by a person.
See the service →